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Send us an inquiry via email at info@lovelybrightsmile.com so our customer service team can help you as fast as possible please include your order number, your full name, shipping address and reason for return/refund.

To be eligible for a return/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.We do not issue refunds or exchange after 30 days.

We cannot accept returns/refund on orders that have been used/opened due to hygiene reasons.